Introduction

The singular purpose of this Site is to make available easy and comfortable service to customers, connecting them to stylist/salon service providers in their respective area that offers quality home service.SEZER E-COMMERCE L.L.C maintains the sezer.app  Website (www.sezer.app).

Sezer is a mobile application that provides commercial service for stylist/salon service providers. From the Site, users can select their favorite salon or stylist. We created the Site to partner with interested users to easily access suitable stylist and salon service providers within their area. These stylist/salon service providers will visit the user’s location to provide their services which includes haircut, massage, pedicure, shave and all other related services.

Sezer does not influence or interfere in any way the quality of the service delivered by the service provider chosen by the customer. What Sezer offers to its users the ability to search and select desirable stylist/salon service providers that are capable of providing home service within the respective area indicated by the customer. We thereby connect service providers to customers. The service providers are responsible for agreeing to the local rules, regulations, laws, and standards that pertain to appropriate service delivery, marketing, and safety.

The Terms and Conditions of the Site may be modified, changed or updated frequently to meet some specific standards and requirements. In this regard, the customers are advised to occasionally visit this page in order to be informed about the recent modifications or changes to the Site. All modification and changes will be effective once they are posted on the Site.

Service providers are exclusively responsible for validating the correctness of the address given by the customer. Sezer shall accept no responsibility or liability for any incorrect address given by the customer. Satisfactory service delivery is the exclusive responsibility of the service provider after accepting the order. Please be informed that each service provider must do everything possible to meet the specified conditions and time. However, time may be affected by some occurrences beyond the service provider’s control and therefore cannot be guaranteed. We will inform the customers if we are informed of any unexpected delay.

Limitation on Age

Minors or children below 18 years of age are strictly prohibited from subscribing or registering as a user of the Site and the services provided through the Site. Hence, minors or children are barred from transacting or using the Site.

Responsibility of Users

The user is exclusively responsible for all personal information, ideas, statements, and opinions set forth by the user while using the services provided by Sezer. Hence Sezer shall not be liable or accountable for all files uploaded on Sezer and the personal information sent.

The user consent not to access or use the services provided by Sezer for any other purpose except for those approved by Sezer. Users also consent not to change the software in any way; not to use the material which has been identified to have been altered or tampered with.

Users also agree to indemnify Sezer for all material and moral losses in case of any occurrence that does not conform to the above statutes. Sezer shall not be liable for any damages which may be as a result of reading of information belonging to any user by unauthorized persons.

Users agree not to send any messages which can be considered to be threatening, immoral, racially abusive and contrary to the Laws of the United Arab Emirates and international agreements. Any titles, correspondences, and nicknames posted shall not be contrary to the moral etiquettes of the society relating to laws, orders and good manners. The user shall not abuse or harass other users or any personnel of Sezer or the service provider. Users agree not to act in such a way that other users’ access and use of the services will be hindered. The users agree not to publish, print, distribute, share any immoral, inappropriate and unlawful information and materials which may damage names of any persons or institutions. Users are not allowed to advertise, sell or offer to sell any products or services, involve in any activities such as survey, competition or chain letter.

Prohibited Use

You are not permitted to use or access the Site for any unlawful or unsanctioned purpose apart from the purpose approved and made available by Sezer. The Site is strictly for the user’s personal use and may not be used in connection with any commercial activities apart from those are sanctioned or approved by Sezer.

In case of any prohibited activities involving a user, Sezer reserves the exclusive right to suspend, terminate, block or deactivate the user’s profile and prohibit the user for further access and use of the service.

Prohibited activities include but not limited to the following: criminal activity, including child pornography (or molestation), financial crime, trafficking in obscene material, illegal business, gambling, harassment, stalking, spamming, copyright breach, patent violation, or theft of trade ideas; advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by Sezer.

You consent that the outcome of commercial use of the content or materials found on Sezer may lead to Sezer or huge financial compensation that is deemed satisfactory as a remedy and that Sezer will be entitled to temporary or permanent injunctive relief to prohibit and caution such use.

Intellectual Property Right

The content of the Site including trademarks, logos, and service marks contained therein (collectively called “Marks”) are possessed by or licensed to Sezer, and are subject to copyright and other intellectual property rights in the United Arab Emirates and applicable international conventions. All source codes, functionality, databases, software, website design, text, video, audio, images, graphics and photographs (collectively called “Sezer Content”) are provided to the user on “AS IS” basis which is meant for the personal use of the user only. Sezer Content may not be copied, used, published, reproduced, shared, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Sezer. Systematic retrieval of information or other details from the Site to compile or create, whether directly or indirectly, a compilation, database, collection, or directory without prior written prior permission of Sezer is hereby prohibited.

External Links

To further serve you better, the Site may provide some links that direct to external websites which may or may not be affiliated with Sezer. Sezer is not liable or accountable for the content of any website established and control by any other entity apart from Sezer. These external websites may collect your personal information and additional information pertaining to your online involvement through the use of web beacons, cookies and other similar technologies in a bid to understand your interests and to deliver to advertisements in accordance with your interests. Please be notified that we do not own the websites, and as such, we do not have access to or exercise any control over the information collected by these external websites. The information practices of these external websites are not included in this Privacy Policy.

Cards and Payments

If it is mandatory for you to make payments for services via our Site, you will be asked to submit your transaction details via a secured/encrypted connection. The owner of the card or the transaction initiator must retain a copy of the transaction records and Merchant rules and policies. Sezer accepts online transactions using MasterCard debit/credit card, and Visa in the agreed currency. Multiple transactions may result in multiple billings to the card owners’ monthly transaction statement.Visa or MasterCard debit and credit cards in AED will be accepted for payments.

Limitation of Liability

To the full extent permitted under applicable law, Sezers make this Site available to the users on an “as is” and “as available” basis and we make no warranty or representation whatsoever, either express or implied, pertaining to the content, availability, and functionality of the Site, or that it will be error-free or timely, that all defects will be duly corrected, or that the Site or server will be completely free of viruses or other destructive components. Subject to the above, neither Sezer, nor its directors, officers, employees, agents or contractors shall accept any liability for direct or indirect, special or consequential damages or losses including without limitation, loss of business and loss of profits, arising as a result of tort, contract or otherwise arising from your use or inability to access the Site. Nothing in these Terms and Conditions shall limit or exclude the liability for personal injury or death as a result of our negligence or that of our directors, officers, employees, agents or contractors.

Indemnification

You consent to indemnify and hold Sezer, its affiliates, and subsidiaries, directors, officers, employees, agents or contractors harmless from any claim, damage or demand (direct, indirect or consequential), including reasonable attorney’s fees, made by anyone in relation to your use of the Site, your submissions, with any purported violation of intellectual property or any other rights of any person or body pertaining to the Site, your breach of these Terms and Conditions, and any acts or omissions related to the Site

Disclaimer and Warranty

THE INFORMATION, CONTENT, AND SERVICES AVAILABLE THROUGH THE SITE (WHETHER PROVIDED BY SEZER, YOU, OTHER USERS OR OTHER THIRD PARTIES/AFFILIATES), INCLUDING WITHOUT LIMITATION, SERVICE REQUESTS SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED “AS IS" AND “AS AVAILABLE" WITHOUT ANY WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SEZER DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING DURING THE COURSE OF DEALING OR COURSE OF PERFORMANCE.

Governing Law

These Terms and Conditions shall be construed governed and administered by and interpreted in compliance with the laws of the United Arab Emirates. Any dispute arising in relation to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts situated in Abu Dhabi.We will not trade with or provide any services to OFAC and sanctioned countries. The user is responsible for maintaining the confidentiality of his account.

Any dispute or purported claim arising as a result of this Site shall be considered under the laws of the United Arab Emirates. Sezer is domiciled in the United Arab Emirates.